Yesterday was a downward spiral caused by the frustrations of work and life. I was too pissy to sit in German class last night, so I skipped.
Hoping yours was better, and for a better day today.
work always makes me pissy anymore – everyone thinks they shouldn’t have to work.
Why do people thing they should get paid & not have to do anything????
I went for a walk last night (to buy a lottery ticket – just 1, I’m not stupid to think buying 20 will increase my chances) I came across a little restaurant called The Corn House. Of course I had to look inside. Its a Brazilian place – I’ll go get a sandwich one of these days soon.
Anyway -in the world of remodeling…….
we decided to put a tongue & groove wood ceiling in the kitchen – we don’t want to have to pay a drywall person……… And we are going to use a whitewash type of stain. Guess what I’ll be doing tonight????
Barb, I hate it when people don’t (won’t?) do their job.
Consider the notion of “Services and Service Levels”.
“Hey Barb, I need an XYZ…now!”
“Well, yeah I do XYZ, and if you get it to me by noon, I’ll have it back by 5:00pm, same day. That’s my Service Level.”
“But Barb, it’s 2:30pm now and I need it asap.”
“It’s 2:30pm? then it’s going to be tomorrow before noon…sorry.”
Best of all, Services and Service Levels work equally well for those that provide services to you.
Help Desk, Finance, HR, the plumber, car dealership, etc. Anybody.
Yes, it’s more difficult to get somebody else to define their Services and Service Levels, but if you do it, then it can make life a whole lot easier for everybody.
I’ve found if you make the investment up front, it can really pay off. And yes, sometimes it takes a sit-down come-to-Jesus meeting. And if not with them, then with their boss (or their boss’s boss).
Pro tip: When you ask, “When can I expect for you to have that done?” and they reply “Gosh, I don’t know…” then your comeback is “That’s fair, then *when can you tell me* when you’ll have it done?” Then stick to it, and go up the food chain if you have to.
I know much of this sound like hardball, and in a way it is. But when you do your job, you expect others to do the same, right?
Make it a nice day.
73 de JG/HamWithCam
were you HR in a former life?
if I could just get them to answer emails with something, that would be helpful.
Then we’d know if you were working on it.
I never thought email management was so difficult – but I guess it is.
We do get way too many emails., but we have to read them, learn how to file them, learn how to make rules to auto-file. These people went to college. It baffles me how they exist in the world.
I’ve spent half my career as an “IT guy” (programmer, technology dude, CIO, etc.) and the other half as a “Big 6 management consultant” (where you get involved in a little bit of everything).
Hang tough, it’s just a job.
This too shall pass.
73 de JG/HamWithCam
I just get annoyed with the work ethic of today.
but – it is what it is……………………
Just out of a half day meeting, so I can relate!
While the projects I work on are of a long term nature, day to day operations (i.e. “putting out fires”) has to take priority. I get annoyed when I see other groups (not mine) being overworked, understaffed, and everything is a fire- all important. Their management only adds to the flames. Ugh.
A run in what was still pretty hot last night. I guess I torqued my foot at some point as it’s tough to walk on this morning.
Paulie and Barb, I hope your day gets easier.
FWIW, one of the most disruptive practices I see in IT is when management (at all levels) asks “project” resources to fight fires and “fire fighting” resources to do projects.
Some folks just like fighting fires and it’s a mistake to task them (and measure their performance) with longer-term projects. Conversely, many folks just prefer working on longer-term projects and hate it when they get interrupted to fight (somebody else’s) fire.
Some organizations seem to be is this never-ending state of chaos. Most of the time it’s simply because senior (IT) management hasn’t learned how to articulate the resources needed to get the jobs done for which IT is tasked (and hasn’t learned how to say….no in the interim.)
The “Ah Ha! moment” for many organizations is when “Sales” (for example) realizes it’s not IT’s fault the Sales project isn’t getting done. Rather, the blame lies with Sales for failing to make the business case to executive management ($$) for the IT resources necessary to complete their project.
And so it goes…
Last day of vacation. Big event of today was visiting the Dachau memorial site. No words… Just ate too much dinner and need to figure out how to pack what looks like twice what will fit into the suitcases and get up at the crack of dawn.
Hope you’re having a better day, Paulie. *Hugs*
Better, not good but better. Thanks.
Can’t wait to hear your stories and see your photos. Safe travels!
Comments are closed.